FAQ


 

 

 

Why Fiidaa Art?

Fiidaa Art works directly with the artist and offers only genuine and curated artworks. We believe in maintaining a personal relationship with each artist. Our prices are kept in direct relation with the artist’s expectation and we do not believe in setting our own prices for a work.


Why Fiidaa Art online?

Online is the way to go. It is easy, affordable and convenient. We give a very good representation of the artworks on our website and we guarantee prompt delivery. We also authenticate each artwork.


How are the artworks authenticated?

All our works come with a Gallery Certificate of Authenticity. Wherever possible, we also get it co-signed by the artist.


CAN I GET ONE-ON-ONE HELP CHOOSING A PAINTING?

Yes! You can get personalized assistance from one of our art curators when choosing an artwork. Please send us an email to info@fiidaaart.com with your enquiry and a description of your requirements.


What currency are the artworks priced in?

All prices stated on the website for the various artworks are in USD.


How are works shipped?
Are shipping costs included in the price?

We work with well known courier companies to send your chosen artwork to the address you have provided. The artwork will be in roll form unless otherwise specified by you. Basic shipping is free and is included in the quoted price.


How many days will you take to ship out my artwork?

We aim to ship out your chosen work within 7 working days.


Do I have to pay any local taxes?

This depends on your country. If there are any import taxes charged at the destination country, then you will bear the cost. For Singapore buyers, there will be no GST payable by you.


What is the return policy?

We accept returns for artworks damaged during shipping. We will also accept returns for other reasons within a week of delivery. However, after this time we will be unable to accept returns.


I am an artist. What is the process for me to showcase my art through your website?

We would love to hear from you. If you are interested in being featured on Fiidaa Art, please email us at info@fiidaaart.com with your resume and portfolio and our team will get back to you.